frequently asked question

Universum Care Agency ensures the safety of individuals by conducting thorough background checks on employees, offering training to family members, clients, and agency staff, reshaping the care plan, performing risk assessments to identify potential hazards, and implementing measures to mitigate risks.
Our staff members are well-experienced in caregiver roles, with many holding CNA certifications and receiving quarterly training. The management team, equipped with Nursing degrees, brings years of expertise in the care support industry.
Universum Care Agency fosters a loving and supportive environment for clients at home by promoting person-centered care, emphasizing autonomy, allowing clients to make choices about their care, building trust with clients and their families, providing meaningful activities, and celebrating milestones and achievements.
UC is dedicated to providing personalized and comprehensive care tailored to the unique needs of each client. This includes chronic disease management for conditions such as Alzheimer’s, dementia, CHF, COPD, Parkinson’s, and respiratory care, and collaboration with palliative care and hospice services for end-of-life care.
UC aims to create a comfortable environment for individuals receiving nursing home-like treatment at home by personalizing care plans, conducting comprehensive assessments, providing highly trained caregivers, and offering assistance with ADLs, pain management, and emotional support.